Customer Service Representative
3.
0 Scottsboro, AL Scottsboro, AL Full-time Full-time Estimated:
$27.
8K - $35.
2K a year Estimated:
$27.
8K - $35.
2K a year 3 hours ago 3 hours ago 3 hours ago Founded in 1987, Associated Pharmacies, Inc.
(API, now a subsidiary of AAP) is a member-owned buying cooperative that features a distribution warehouse.
API also designs and implements services for its members needed to run a successful business.
API is currently looking for a Customer Service Representative.
The ideal candidate loves talking to people and proactively solving issues.
Position:
Customer Service Representative - Full-time (Normal work schedule Mon-Fri, 12:
00 pm - 9:
00 pm) Reports To:
Account Services Manager
Responsibilities:
Inbound/Outbound calling duties Receive and respond to customer inquiries - pricing, shipping information, anticipated delays, etc.
Resolve customer complaints and problems Process orders received by various methods Process paperwork related to warehouse accounts and/or programs Confer with warehouse and management personnel to expedite or trace missing or delayed shipments Produce various reports Maintain and install Scan & Toss ordering program Additional duties as required
Qualifications:
Previous customer service experience preferred Must have excellent computer skills Must be organized and have the ability to multi-task in a fast-paced environment.
Ability to remain calm under pressure and when dealing with difficult situations Ability to communicate effectively both verbally and in writing Must have a good speaking voice and use proper grammar Working knowledge of Word, Excel, and Access software Demonstrated troubleshooting and problem-solving skills Basic clerical skills Full-time
Benefits:
Health, Dental and Vision Insurance Telemedicine Group Life and Long-Term Disability Insurance Voluntary Life and Short-Term Disability Insurance 401k Plan Paid Personal and Vacation Leave Paid Holidays EAP (Employee Assistance Program) Verizon wireless discount This job description is not all-inclusive.
In addition, API reserves the right to amend this job description anytime.
API is an Equal Opportunity Employer.
Submitting an online application is a pre-screening application only, and candidates may be required to complete a full application and additional pre-employment screenings (as needed) at our office prior to being offered an employment opportunity.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Scottsboro, AL Scottsboro, AL Full-time Full-time Estimated:
$27.
8K - $35.
2K a year Estimated:
$27.
8K - $35.
2K a year 3 hours ago 3 hours ago 3 hours ago Founded in 1987, Associated Pharmacies, Inc.
(API, now a subsidiary of AAP) is a member-owned buying cooperative that features a distribution warehouse.
API also designs and implements services for its members needed to run a successful business.
API is currently looking for a Customer Service Representative.
The ideal candidate loves talking to people and proactively solving issues.
Position:
Customer Service Representative - Full-time (Normal work schedule Mon-Fri, 12:
00 pm - 9:
00 pm) Reports To:
Account Services Manager
Responsibilities:
Inbound/Outbound calling duties Receive and respond to customer inquiries - pricing, shipping information, anticipated delays, etc.
Resolve customer complaints and problems Process orders received by various methods Process paperwork related to warehouse accounts and/or programs Confer with warehouse and management personnel to expedite or trace missing or delayed shipments Produce various reports Maintain and install Scan & Toss ordering program Additional duties as required
Qualifications:
Previous customer service experience preferred Must have excellent computer skills Must be organized and have the ability to multi-task in a fast-paced environment.
Ability to remain calm under pressure and when dealing with difficult situations Ability to communicate effectively both verbally and in writing Must have a good speaking voice and use proper grammar Working knowledge of Word, Excel, and Access software Demonstrated troubleshooting and problem-solving skills Basic clerical skills Full-time
Benefits:
Health, Dental and Vision Insurance Telemedicine Group Life and Long-Term Disability Insurance Voluntary Life and Short-Term Disability Insurance 401k Plan Paid Personal and Vacation Leave Paid Holidays EAP (Employee Assistance Program) Verizon wireless discount This job description is not all-inclusive.
In addition, API reserves the right to amend this job description anytime.
API is an Equal Opportunity Employer.
Submitting an online application is a pre-screening application only, and candidates may be required to complete a full application and additional pre-employment screenings (as needed) at our office prior to being offered an employment opportunity.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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